Background
In 2022, our client, Manisha (not real name), arrived in Canada from India under the Intra-Company Transferee (ICT) program. Her goal was to expand her family’s textile business into the Canadian healthcare market by manufacturing and distributing medical textile products.
She registered a company, leased office space, and began building local operations. However, breaking into the medical textile market proved more difficult than expected. The industry was dominated by well-established players with long-standing supplier relationships, and her company was unable to generate sales in this segment.
Business Progress
Recognizing these challenges, Manisha adjusted her business model. She began sourcing products from Canadian manufacturers and exporting them to India, where demand was high. This activity allowed her to generate some revenue while continuing efforts to develop the original medical textile line.
Hiring remained modest, and revenue was limited. But she maintained business operations, employed local staff, kept records, and complied with the conditions of her work permit.
Application Strategy
As her work permit neared expiry, we reviewed the file and concluded that a renewal under the ICT stream was unlikely to succeed. Her Canadian company had not become sufficiently established to meet the new ICT renewal requirements.
We recommended switching to the C11 stream and focused on:
- Explaining her original intent and why it was not achieved;
- Describing her new business model and how it aligns with her long-term goals;
- Demonstrating her financial capacity and ongoing efforts;
- Outlining how her activities are generating significant economic and environmental benefits for Canada.
We submitted evidence showing business legitimacy, financial activity, export transactions, job creation, and ties to India. The application included a progress report, explanation letter, and letters of support from Canadian contacts.

Outcome
Her application was approved under the C11 program for another two years.
Lessons Learned
This case shows that even if your business does not perform as originally planned, an extension is still possible. What matters is that you:
- Stay compliant with your work permit conditions;
- Document your efforts and business activities clearly;
- Present a viable path forward;
- Maintain ties to your home country.
If you are in Canada on a work permit and your business is not yet profitable or fully developed, it is still possible to get an extension. But the file must be well-prepared and supported by credible evidence. Let LIA, our Legal AI Assistant, give your case a first look—or contact our team to build a strong, customized strategy for your next application.