Service Standards

Service Standards

How We Work

The five principles on which our service delivery standards are based are:

1. Zealous Advocacy

Once you retain our services, we become your zealous advocates and will use all legal means to get you the results you desire. We do not believe that our role is limited to just collecting your documents and filling out a set of forms. We believe that as your advocates, we must help you to manage the proper evidence and present your case in the best possible way before Canadian immigration authorities. We fight for every client just as we would for our own family and view every positive result as our greatest accomplishment.

2. Same-Day Response

We understand that frequent and clear communication is essential when stakes are high. We also know that you would like to get responses to your questions immediately. While we cannot guarantee an immediate response, we strive to respond to client inquiries on the same day because we know how important it is for you to get your questions answered in the fastest time possible.

3. Speedy Processing

We understand that sometimes time is of paramount importance and that going through the immigration process in the most time-efficient way is crucial for your business and your family. We do not waste your time or our time by spending months and months processing your immigration application. Once you provide us with all the required documents and information, we guarantee that we will prepare and file your application within two weeks. Hence, there is no unnecessary delay with your application.

4. Transparency

We know that no one likes last-minute surprises when it comes to immigration. That’s why we promise to be transparent in all our dealings with you, starting with an honest assessment of your chances of success, transparent and predictable fees, and regular updates about the progress made on your application. As part of our efforts in this regard, we have created a Fee Calculator that you can use to estimate your total immigration legal cost.

5. Support

We know that immigration rules are complex and confusing. You might need extra support to understand the requirements or even additional help to find the right business to buy for your immigration and investment purposes. We strive to simplify complex information for our clients, develop a good immigration strategy for them, and guide them throughout the entire process. We provide full support, including corporate registrations in Canada, buying a business in Canada, developing business plans and recruiting services for Canadian employers that want to hire foreign workers. We have also partnered with many reliable organizations and service providers that help our clients with all their business needs and immigration needs, including accounting services, taxation, real estate, and settlement services.