Immigration Caseworker (Specialist) Opportunities Position at Sobirovs Law Firm

Toronto, Canada
Full-time, Hybrid (only 1 day onsite)
Salary: Above market rate

What We Offer:

Dental & Vision care
Extended health care
Paid time off (2 vacation weeks + one wellness day per month + office closure during the last week of December)
Lunch & Learn sessions each Friday
Off-site retreats
Bonus pay
Contribution to a charity/cause of your choice

Imagine a world where people wake up every morning inspired to grow, represent excellence, and make an impact – that is what Sobirovs Law firm has been striving to achieve for over 10 years as one of the leading business & tech immigration law firms.

We are a growing company, focused on helping small & medium businesses, entrepreneurs and start-ups to relocate to Canada, so they can build remarkable businesses and create jobs for Canadians. We believe that immigrant entrepreneurs make a significant contribution to Canada by driving economic growth and prosperity for our society and communities.

Our brand promise is to provide exceptional hassle-free services to our clients. To deliver on our brand promise we need people who are also dedicated to excellence, and if this sounds like you, come and work with us!

This Role Is For You If:

Quality is something that you cannot sell for short. You consider the result of your work as your personal branding and representation.
Efficiency and resourcefulness are your second name.
You do not wait for instructions, you create them.
You are a project manager by nature.
You have a goal to become an expert in the areas of business & tech immigration and more – the sky is the limit.
You are never satisfied with the status quo and find ways to enhance everything around you.
You have immigration superstar specialist/caseworker experience (at least 1 year).
You are bilingual (Mandarin) – considered an asset.

What Your Day Might Look Like:

Identifying the needs of our clients and supporting them in their immigration journey by simplifying and improving the application process and delivering a hassle-free experience.
Processing clients’ applications, including collecting & organizing documents, completing immigration forms, and drafting supporting documents.
Conducting research to ensure processes are current and appropriate documents are being used.
Checking for updates on processing requirements and timelines at the appropriate government organizations.
Updating and maintaining internal Client Management Software systems and databases daily to ensure that all communication records are available and organized.
Learning the firm’s service delivery standards and brand promise and being responsible for delivering amazing client experience and results.
Supporting and collaborating with immigration lawyers and the broader team.

Things That We Won’t Compromise In Our Work:

Attention to detail. Do you find yourself, sometimes, in a situation where you skim through a web page and find grammar mistakes in punctuation, spelling, etc.? Does it bother you when you see inconsistencies in the documents? If this resonates with you, we believe you have an eye for detail, and we need people like you! In fact, just to prove that when you apply for this position you must use the secret subject line for your application – it must include “I found my new team”. Yep, that’s our little trick to understand if you love nailing down the details.
Checklists and systems. They help us to stay on top of things and deliver exceptional service to our clients. If this is how you organize your work as well, then you will enjoy working with us!
Exceptional service delivery. Our job is all about the people we serve and the impact we have on their lives and businesses. So, we are looking for a person who can foster a professional relationship with enthusiasm and empathy…even if you are having a difficult day.
Improvements. You are constantly looking to improve your cases by asking yourself “What’s working?”, “What’s not working?”, “How can I improve this?”, “How can I make this better?”, “Did I see the results I was hoping for?”, “What are other people doing in the industry?” etc. to achieve desired outcomes for our clients.

If this role sounds exciting to you and you think you can learn and grow with our exceptional team, submit your application today.