Immigration Caseworker

Immigration Caseworker

Great opportunity alert!

We are looking for 2 Immigration Caseworkers to join Sobirovs Law Firm’s team.

We are a growing company, focused on helping small & medium businesses, entrepreneurs and start-ups to relocate to Canada, so they can build remarkable businesses and create jobs for Canadians. We believe that immigrant entrepreneurs make a significant contribution to Canada by driving economic growth and prosperity for our society and communities. We are looking for someone to join our team to deliver hassle-free immigration services to our clients, while simultaneously learning and improving our service delivery standards. This role is the perfect fit for someone who wants to work with a dynamic team of professionals and support some pretty cool and driven entrepreneurs.

*Important: This position is more than just processing immigration files and responding to clients’ emails. We’re looking for someone to cultivate positive relationships with our clients, be an innovative and strategic thinker, and make sure that our clients get the highest value out of everything we create.

This job is for you if:

  • You are a driven self-starter, and love taking initiative; You can work with little or no supervision and appreciate the freedom to handle projects independently.
  • You are not intimidated when asked to manage and track multiple applications at once since you know how to create and execute successfully project plans and to keep clients on track.
  • You would like to become an expert in business immigration and genuinely believe that Canada needs more entrepreneur immigration programs.
  • You are not afraid to challenge yourself to constantly improve your knowledge and skills.
  • Quality is your number one priority, and you do not mind spending more time on your deliverables to notice any errors, correct them and produce professional work of excellent quality.
  • You always look for new ways to implement a strategy that helps you save time without sacrificing the quality of your work.
  • You know that it isn’t all glamorous, and the behind-the-scenes work is just as important as the client-facing communication. You understand that not everything is exciting all the time… sometimes we just need to put our heads down and do the work.

What You Will Be Responsible For:

  • Identify the needs of our clients and support them in their immigration journey by simplifying and improving the application process and delivering a hassle-free experience.
  • Use the firm’s client management software to keep client matters & initiatives moving forward and on time.
  • Create or help to capture the firm’s systems and processes to improve the team’s efficiency
  • Process clients’ applications, including, collecting documents, organizing documents, completing immigration forms, and drafting supporting documents.
  • Support immigration lawyers in their daily work.
  • Learning the firm’s service delivery standards and brand promise and being responsible for delivering amazing client experience and results.

What does success look like in this role?

  • Responding to client questions within 24 business hours.
  • Owning and improving a seamless client experience.
  • Learning all of our programs, lessons, strategies, policies, and decision-making processes so you can give expert feedback and support.
  • Consistently receiving 5-star reviews and appreciation notes from clients.

Job Requirements:

  1. You have experience in Canadian immigration law. Most of your time will be spent completing application forms, reviewing clients’ documents, and drafting legal letters. You need to be able to think critically and strategically about the clients’ situations as well as be an engaging writer and communicator.
  2. You are the type of person who gets joy out of getting things done. Every day, you will bang out a list of stuff. Fun stuff. Important stuff. Necessary stuff. Do you love lists and checking things off diligently? That’s great, we love people like you!
  3. You love nailing down the details. You do not need to race through work and get things done just to check them off your list. We need you to have an eye for the details and be able to get your work done right. In addition to being a detailed person, you must follow systems and processes. In fact, just to prove that when you apply for this position you must use the secret subject line for your application – it must include “I found my new team”. Yep, that’s our little trick to sort out the people who blanket send their resume to anyone and everyone, from the candidates who are truly interested in this position.
  4. You are good with people. Part of this role will be emailing and communicating with clients and the team. So, you need to enjoy talking with people and giving/getting direction and be able to do it with love and empathy…even if you are having a difficult day.
  5. You love taking the lead on your own projects. You love having full ownership over the execution, and results of your own files. You are constantly seeking to improve your projects asking yourself things like “What’s working?”, “What’s not working?”, “How can I improve this?”, “How can I make this better?”, “Did I see the results I was hoping for?”, “What are other people doing in the industry?” etc. to achieve desired outcomes for our clients.

We don’t expect perfection from you to qualify for this job. Tools are teachable, details are learnable, but we do expect you to have a solid understanding of how to prepare an immigration application and a keen interest in business immigration. We also expect intelligence, energy, organization, resourcefulness and a get it done attitude.

In short, your job is to help drive our mission forward + continue to improve the experience and results for our clients.  And to have fun at work and enjoy what you are doing (who wants a job that isn’t fun?).

About us:

  • We love making people feel seen and supported and nothing fires us up more than to see others WINNING!
  • We are obsessed with clients’ success and enjoy building relationships and getting results.
  • We appreciate the work that our team members do and trust that they CAN do it better than anyone else on the team.
  • We celebrate our team’s magical talents of creating excellence out of the ordinary and driving action and results for our clients.

If that sounds exciting for you, you’re in the right place. Come and join us on our mission of creating growth and prosperity for our country, our communities, our clients and for yourself.

Application Details:

If this is a job that gets you so excited that you would even do it for free, we would totally accept that offer from you. But if you prefer compensation (and we totally get it…we like getting paid as well) this is what we offer:

  • The rate for this role will be $50,000 to start, with room to grow as you grow and add more value to the company and our clients.
  • This is a full-time job, 40 hours a week.
  • We have a hybrid model workplace, so you can work from wherever is most comfortable for 4 days a week but come to the office once a week to see your colleagues, receive training or participate in collaboration sessions.

Benefits:

  • Dental care
  • Vision care
  • Extended health care
  • 2 weeks paid time off, plus 10 days during the Christmas holidays season.

We will likely get 100+ applications for this role and we simply don’t have time to interview all candidates, so make your application stand out if you want to join our team.

You can send your application to [email protected].

We cannot wait to meet you!